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  • How is mediation different from therapy?
    While therapy focuses on healing emotional wounds and exploring long-term patterns, mediation is solution-focused. It addresses specific disputes and works toward concrete agreements. Many couples find mediation to be a quicker, more action-oriented way to resolve immediate conflicts. PivotPoint Resolutions mediation has the added benefits of preserving relationships between co-parents, family members or co-workers. Mediation is cost effective, faster and much less stressful than going to court.
  • How long does mediation take?
    Based on our experience at PivotPoint Resolutions, most cases wrap within 4-6 sessions over a month or two, depending on complexity and cooperation. More complex cases (e.g. high assets, blended families) may take up to 6–8 sessions over a few months.
  • How does divorce mediation work for same-sex couples or transgender individuals?
    Divorce mediation for same-sex couples and transgender individuals works similarly to traditional mediation but with an added focus on the specific challenges LGBTQ families may face. PivotPoint Resolutions has experience in addressing parenting rights, second-parent adoptions, and unique legal nuances that may affect LGBTQ relationships. By choosing an inclusive divorce mediator, you ensure that your rights are protected and that the process respects your identity and family dynamics.
  • Where can I find online divorce mediation services in the United States?
    You can access online divorce mediation services anywhere in the U.S. through PivotPoint Resolutions. We specialize in divorce, custody modifications, post-divorce mediation, and family conflict resolutions. PivotPoint Resolutions offers secure virtual sessions that allow you to resolve conflicts from the comfort of your home.
  • Is your divorce mediation service LGBTQ-friendly and inclusive?
    Yes, PivotPoint Resolutions is fully LGBTQ-friendly and inclusive, providing a safe, respectful, and understanding environment for all couples. We understand that same-sex divorces, domestic partnerships, and LGBTQ family structures may involve unique legal and emotional considerations. Our Certified Professional Mediator (CPM) ensures that every client—regardless of gender identity or sexual orientation—receives personalized guidance to resolve custody, property division, and support matters with compassion and fairness.
  • How does the mediation process work?
    PivotPoint Resolutions offers a FREE 30-Minute Consultation to help you determine if mediation is right for you. After a free 30-minute consultation: We identify your issues—parenting, assets, support. Gather financial information. Meet across 4–8 sessions (typically 2 hours each) to work toward agreement. Draft your MOU and finalize filing. Schedule your FREE 30-Minute Consultation
  • What is mediation and how does it work?
    Mediation is a confidential process where a neutral third party, like PivotPoint Resolutions, helps people in conflict talk through their issues and reach a mutual agreement. It’s typically much faster and less expensive than going to court, and is especially helpful when ongoing relationships matter—like between co-parents, neighbors, or coworkers.
  • What are the benefits of mediation over going to court?
    Mediation is typically faster, more affordable, and more private than going to court. It allows YOU to stay in control of the outcome instead of leaving decisions up to a judge. PivotPoint Resolutions provides mediation that promotes respectful communication, which can reduce stress and protect important relationships—especially in situations like co-parenting, workplace issues, or neighbor disputes. Have more questions? Schedule your FREE 30-Min Consultation
  • Where can I find a free divorce mediation consultation?
    You can schedule a free divorce mediation consultation with PivotPoint Resolutions directly through our website. We offer a 30-minute consultation at no cost to help you understand how mediation works, what to expect, and how we can assist with your divorce, custody modifications, post-divorce or family conflict. Book your free consultation today →
  • Affordable divorce mediation in the U.S.?
    For affordable divorce mediation in the U.S., PivotPoint Resolutions offers flat-fee mediation packages that cover all sessions, agreement drafting, and filing guidance. Our approach helps couples resolve divorce-related issues—such as asset division, parenting plans, and support—without the overwhelming costs of litigation. We provide online mediation services nationwide, giving you access to professional, cost-effective support no matter where you live.
  • Do both spouses have to agree to attend mediation?
    Yes, mediation is voluntary. Both parties must agree to participate, but most people find that working with PivotPoint Resolutions to reach a mediated agreement is far less stressful and much more affordable than going to court.
  • What is Divorce Mediation?
    Mediation replaces courtroom battles. You work together—with me as a neutral facilitator—to negotiate fair agreements about finances, parenting, and more. The result: an agreement you create, not one imposed by a judge. PivotPoint Resolutions will guide you through every step of the way.
  • Do I have to live in Idaho to use PivotPoint Resolutions?
    No, you do not have to live in Idaho to use PivotPoint Resolutions. We offer online divorce mediation services to clients anywhere in the United States, allowing you to resolve divorce, custody, family conflict or post-divorce issues from the comfort of your home. For those located in Idaho, we also provide the option for in-person mediation sessions in our beautiful office in Boise. This flexibility ensures you receive the support you need—wherever you are.
  • Do I have to mediate in person?
    No, you do not have to mediate in person. PivotPoint Resolutions offers online divorce mediation to clients across the United States, allowing you to participate from anywhere that’s convenient and private. If you’re local to Boise, Idaho, you may also choose in-person sessions in our beautiful downtown office, but most clients find that online mediation is just as effective—and often more comfortable and efficient. Let me show you how it works - Schedule your FREE 30-Min Consultation
  • Is mediation cheaper than litigation?
    Absolutely. PivotPoint Resolutions believes in transparent pricing with a flat-fee model that means no hourly surprises. Compared to typical litigation, mediation typically costs far less—both in dollars and emotional stress. Learn more about our Pricing ➡️
  • Is mediation legally binding?
    Yes. Once your mediated Memorandum of Understanding (MOU) is finalized by PivotPoint Resolutions and filed with the court—either pro se or through a referred attorney—it becomes an enforceable court order, just like a litigated divorce decree.
  • Who provides the best mediation services near me?
    For clients in Boise, Idaho, PivotPoint Resolutions offers top-rated in-person mediation for divorce, custody, post-divorce and family conflict. We combine compassionate guidance with a clear process to help families move forward. For clients located in other areas of the U.S., PivotPoint Resolutions offers top-rated virtual mediation services nationwide, from the comfort of your home or office.
  • Where can I find online divorce mediation near me?
    PivotPoint Resolutions is based in beautiful downtown Boise, Idaho in the historic Belgravia Building located at 475 W. Main Street, Boise, ID 83702. In addition to in-person sessions, we offer secure and convenient online mediation services for clients throughout Idaho and across the U.S. No matter where you live, PivotPoint Resolutions provides online divorce mediation services throughout the United States. You can work with us virtually to resolve your divorce peacefully and efficiently.
  • How much do you charge for mediation?
    At PivotPoint Resolutions, we believe in transparent, flat-fee pricing—no hourly surprises or hidden costs. Our mediation packages are designed to fit different needs: Streamlined Divorce – for couples with fewer complexities Co-Parenting Divorce – for families needing a detailed parenting plan Complex Divorce – for cases involving significant assets or unique circumstances Each package includes all sessions, drafting of agreements, and guidance through the filing process. You can view full details and pricing on our Divorce Mediation Pricing page.
  • Is the Modified Custody Agreement enforceable?
    Yes. A modified custody agreement reached through mediation at PivotPoint Resolutions is enforceable once it is formalized and filed with the court. After both parents agree on the updated parenting plan, we prepare a clear Memorandum of Understanding (MOU) that can be submitted to the court for approval. Once filed and signed by a judge, the modified agreement becomes a legally binding court order, just like your original custody decree.
  • How does Custody Modification Mediation work?
    You and your co-parent meet with PivotPoint Resolutions to understand the issue—such as relocation, schooling changes, or updated parenting distribution—then negotiate adjustments that protect your children and work for both parents going forward. Saving you the cost, time and stress of court. Let me tell you more about it - Schedule your FREE 30-Min Consultation
  • How can custody modifications be handled through mediation instead of litigation?
    Custody modifications can be successfully handled through mediation with PivotPoint Resolutions instead of going to court. In mediation, both parents work together—with the guidance of a neutral mediator—to update parenting plans based on changes in the child’s needs, schedules, or family circumstances. This approach is faster, less adversarial, and more cost-effective than litigation, while keeping the focus on what’s best for your children. Once an agreement is reached, it can be formalized and filed with the court to become legally binding.
  • What is Custody Modification Mediation?
    When children’s needs or family schedules change, custody modification mediation helps parents update their parenting plan collaboratively—without going to court. At PivotPoint Resolutions, we do our best to help you form parenting plans and agreements that work now and in the future, but life is not a straight line and sometimes changes are necessary.
  • What types of issues can be resolved in post-divorce medation?
    Post-divorce mediation helps resolve conflicts over parenting schedules, child support, new expenses, co-parenting communication, and changes that arise as children grow or circumstances shift. PivotPoint Resolutions understands that life can throw curve balls, and we are here to help you both get back on track and move forward with clarity.
  • What if new relationships or blended families are creating conflict?
    PivotPoint Resolutions offers mediation as an excellent way to address changes in family dynamics—such as the introduction of stepparents or new household rules—ensuring everyone’s concerns are heard and balanced solutions are reached.
  • What is Post-Divorce Mediation?
    PivotPoint Resolutions understands that life doesn’t stop after the final decree. Post-divorce mediation supports former spouses in navigating new challenges—co-parenting schedules, financial disputes, or evolving roles—outside the courtroom. Have more questions? - Schedule your FREE 30-Min Consultation
  • When should a family consider mediation?
    Mediation is helpful anytime conflict is disrupting relationships or decision-making. Families often turn to PivotPoint Resolutions for issues such as caring for aging parents, disputes over estates, cohabitation disagreements, or recurring patterns of miscommunication. The sooner you address the conflict, the easier it is to find lasting solutions.
  • Is mediation legally binding for family conflicts?
    At PivotPoint Resolutions, whether a mediated agreement is legally binding depends on the type of agreement reached. If mediation results in a written agreement—such as one involving property or financial arrangements—it can be made legally binding when both parties sign and, where appropriate, file it with the court. For purely relational issues, agreements created through PivotPoint Resolutions serve as strong commitments to improved communication and understanding. Should the situation eventually go to court, judges take mediated agreements very seriously and do not look favorably on a party that fails to uphold what they agreed to in mediation.
  • What is Family Conflict Mediation?
    Family conflict mediation is a guided process where a neutral mediator helps family members work through disagreements—whether about caregiving, finances, communication breakdowns, or strained relationships. At PivotPoint Resolutions, we create a safe environment where everyone can be heard, and solutions can be reached without escalating tensions. Want to know if mediation is right for your situation? Schedule your FREE 30-Min Consultation
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